HIMSS21 Day 1: Artificial Intelligence Tool Seeks to End RCM Struggle
HIMSS21 started off the week with a slew of new ideas from vendors that prioritize patient experience, efficient workflows, and virtual healthcare services.
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- The annual HIMSS Global Health Conference and Exhibition kicked off this week in Las Vegas. A number of technology vendors introduced new products and ideas that ultimately seek to speed up administrative duties, reduce the burden on healthcare workers, and improve patients’ overall healthcare experience.
BUDDI AI Launches End-To-End RCM Suite
The healthcare artificial intelligence platform BUDDI AI has launched a new end-to-end revenue cycle management automation suite to simplify RCM processes. Practice.AI aims to cover front-end, mid-cycle, and back-end RCM tasks to allow healthcare workers to focus more on providing value-based care to patients and less on administrative duties.
Practice.AI includes front-end smart patient registration, which collects patient information and documentation electronically to speed up the process and improve patients’ payment experience. The automation suite also identifies procedures that require prior authorization from the payer, starting the approval process to save staff time.
Practice.AI includes processes like medical coding automation, denial prediction and prevention, AI driven denials root cause analysis, payer contract management and under payment analysis, and a web-based patient portal and BUDDI PAY app. All of these components are designed to improve patient experience and bundle all RCM processes into one technology, reducing the burden on healthcare providers. READ MORE
New Clinical Decision Support Analytics Solution from FDB
First Databank, Inc. (FDB) has introduced a clinical decision support analytics solution, and non-profit health system Community Health Network will be the first organization to offer it to its providers.
“The solution enables healthcare provider organizations to easily identify, monitor and customize clinical decision support (CDS) in their electronic health record (EHR), which ultimately helps enhance clinician user experiences and advances CDS impact across all care areas to improve patient outcomes,” the press release stated.
FDB CDS Analytics is a cloud-based web application that uses a health system’s data and FDB’s drug knowledge to help track decision support for chief medical officers, analysts, pharmacy directors, and other roles in the health system’s department. The application can help fight clinician burnout by identifying ineffectual alerts and leading to reduced alert volume in the organization. READ MORE
Zoom Makes Telehealth More Easily Accessible
Zoom is increasing access to telehealth with its new mobile browser client. The Zoom for Healthcare platform allows users to attend a telehealth appointment right from their browser without downloading an application.
“With the new mobile browser client, patients will now be able to receive a Zoom meeting link from their provider via email or text. When it’s time for their appointment, all patients need to do is click the link and follow the prompts to launch the meeting in their mobile browser,” the blog post explained.
This new method can benefit patients and providers alike. Patients can access telehealth quicker and with fewer complications and providers may spend less money on technology support. READ MORE
Notable to Reveal First Ever Automation Ecosystem
Intelligent automation company Notable will reveal the first digital ecosystem for automated workflows. The ecosystem will take charge of everyday manual workflows such as patient outreach for appointment reminders, insurance eligibility tasks, and prior authorization requirements.
The Notable flows can be configured without code which will allow health systems to roll out automations and engagement strategies quicker without hiring more support.
"Built on a foundation of a common data model across legacy systems, secure integrations and machine intelligence, the Notable Flow Library is the only way for digital, IT and operational leaders to discover, deploy and benchmark performance of automated flows, ensuring a phenomenal patient experience and improved outcomes across the continuum of care,” Pranay Kapadia, chief executive officer and co-founder of Notable, said in the press release. READ MORE
New Services from Salesforce to Improve Patient Digital Experience
Software company Salesforce has launched “care from anywhere” innovations to increase patient-provider interactions and improve health outcomes by using digital resources.
Salesforce is also introducing remote patient exception monitoring, intelligent appointment management, and medication management, which help with monitoring patient health outcomes from home, assist with scheduling appointments, and help pharmacies manage medication lists.
The company has also launched extended HIPAA compliance for Salesforce Maps, B2C Commerce, and Salesforce Order Management to better protect patient healthcare information and offer personalized care. READ MORE
